We process orders within 1-2 weeks, and shipping takes an additional 2-7 days. Once packages are with the carrier, we are not responsible for any lost, stolen, or damaged items. Import fees and customs duties are the purchaser's responsibility. All orders are final sale, except for damaged items, which we will address upon receiving proof. For any issues, please contact us via the chat icon in the bottom right of our website.

Yes! We ship worldwide. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the purchaser.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package's journey.

We have a final sale policy for all orders. If you receive a damaged item, please email us with proof and your order number. Unfortunately, we do not accept returns or exchanges for any other reason.

Please contact us within 48 hours of delivery with clear photos of the damaged item and your order number. We'll work with you to resolve the issue.

Yes! Our products are very high quality. We use durable gold plating, stainless steel bases, and quality materials.

To maintain your jewelry: 1) Remove before swimming/showering, 2) Store in a dry place, 3) Clean with a soft cloth, 4) Avoid contact with perfumes/lotions. Following these steps will help prevent tarnishing.

With proper care, our jewelry maintains its shine. The gold plating is durable, but exposure to moisture can cause tarnishing over time.

Since all items are made to order, processing takes 1-2 weeks before shipping. We take this time to ensure quality.

We accept all major credit cards, PayPal, and Shop Pay for secure checkout.